THERMOMIX TM5: changing global kitchens, digitally

NEW THERMOMIX TM5

important update: Thermomix in USA, available now!
>> click here for full info <<
where to buy Thermomix in USA

Since Thermomix TM31 culinary game changer was released in 2004 people wondered what the next model of Thermomix would look like, how it could possibly out-perform that classic model and most of all… when it would launch. Well the new Thermomix TM5 has been revealed.

On September 5, 2014 Vorwerk of Germany stunned cooks around the world with the surprise multi-national launch of a new Thermomix — the super kitchen machine’s first upgrade since 2007. With revolutionary on-board recipe chip technology, this German-engineered, French-built cooking appliance could be Europe’s gift to the culinary world. Just check out the savvy features for this new model.


can’t view this on your device? click to see it on YouTube

Thermomix TM5 USA info

touchscreen on new Thermomix tm5 The new Thermomix features a colour touchscreen and more intuitive controls to make cooking easier than ever before. It uses on-board recipe chip technology for easier than ever “Guided Cooking” in many languages. As the first of its kind in the world, this top level innovation is sure to get the attention of even more busy cooks around the globe, adding to the 7 million cooks already using Thermomix. recipe chip for new Thermomix Insert the included recipe chip and follow step-by-step instructions on the  touchpad for effortless successful meal preparation. Or don’t. The updated control panel on this machine also allows for more intuitive creative cooking using your own conversions or favourite TM31 recipes. Recipe Chip for new Thermomix tm5 A recipe chip is included with the new Thermomix model and many more “recipe chip cookbooks” (I want to call them chipbooks... or maybe cookchips) can be ordered online or through demonstrator consultants. Or — use the official Thermomix app for more recipe options, meal planning, and grocery shopping.

Features of the new Thermomix

Thermomix fans and owners of the previous model (TM31) will most want to know how the new Thermomix TM5 compares with that classic kitchen machine. In addition to innovative technological advancements, the TM5 bowl has a larger 2.2 litre capacity and the Varoma is also larger at 3.3 litres.  Its scales will weigh 5 gram increments from 0 to 3 kg and negative weight will also register. Is the new Thermomix the new machine for you? Here (above) is a brief list of features and comparisons. New Thermomix TM5 From this angle we see the new rear-panel placement of air vents and a handle to help get a grip on the slightly larger overall size of the Thermomix TM5. New Thermomix TM5

So what do YOU think? Is the new Thermomix model for you? Have you seen it in action? If so, please do share your impressions! 

 

, ,

See 149 comments from people who cook with Thermomix:

  1. Mayra Fernández Joglar September 5, 2014 at 11:58 am #

    thank you very much for this great post…I share!!

  2. Robert McGovern September 5, 2014 at 1:03 pm #

    Looks interesting, not sure about the touchscreen and one knob over the physical buttons. Quieter is good, larger varoma also good. Chip thing? Something I’d likely never use, unless I can program them myself.

    Thanks for sharing the info

  3. Anna Johnston September 5, 2014 at 1:25 pm #

    Awesome! Can it brown? I’m not sure whether 120deg is hot enough??

  4. BeezeeBee September 5, 2014 at 2:57 pm #

    Quieter. Hotter. Larger. Smarter.

    Nice!

  5. Mara September 5, 2014 at 3:21 pm #

    larger bowl And varoma!!!! Want it!!!! I like the looks of the new butterfly and MC, too… Thank you so much for sharing this, Helene!!!

  6. ThermomixBlogger Helene September 5, 2014 at 3:26 pm #

    Hi Mara! I was trying to message you to share the news but too much going on and I didn’t get a chance… Great news, so glad you saw it! I like the new MC too, and the smooth rolling “selector” button and the new functionality of the scales… :))))

  7. Janette September 5, 2014 at 3:45 pm #

    I wonder if the new measuring cap fits the tm31

  8. Katrina September 5, 2014 at 4:01 pm #

    The only question I care about is if it will be sold in the USA!

  9. Themelina September 5, 2014 at 4:17 pm #

    Looks fantastic!
    Does anyone know how much it will cost? When it’s available in Australia?
    Also, does the alarm stop ringing after a certain time, rather than the current model that just keeps beeping?
    Love the chip idea and the touchscreen!

  10. Kay September 5, 2014 at 4:31 pm #

    Never cared about the noise on the TM31. The chip thing I’d probably never use it. Don’t like the touch screen, they are more likely to last less than buttons and it also means kids won’t be able to use it as they use the TM31. The new one has gone away from being family friendly.

  11. Jodie September 5, 2014 at 4:37 pm #

    Looks great, I wish I had the opportunity to consider which model I’d like before just buying one. Very disappointed in the lack of open communication from the company.

  12. Caroline September 5, 2014 at 4:48 pm #

    Thanks for the review Helene..
    I would doubt I would use the chip feature
    Larger, Quieter Better locking, better scale , and the new MC all sound like great features.

  13. ThermomixBlogger Helene September 5, 2014 at 4:49 pm #

    Thanks for your comments Kay. It’s interesting to see the various points of view about this. The noise of the TM31 did bother me, so I’m happy to hear it’s being reduced. I think for people living in close quarters or small apartments this will be particularly welcome news. I’m not interested in the chip because I am more of a “free mixing” kind of cook ;-) The touch screen and single dial do appeal to me. I think the idea was that by making the lid lock it would be safer for kids to use, and also I believe there is the option to program a passcode so that kids can’t use it if you don’t want them too. I know they use customer feedback to guide their design changes so I expect these changes are what the majority wanted.

  14. ThermomixBlogger Helene September 5, 2014 at 4:51 pm #

    Hi Themalina: not sure about this as I’m not in Australia but I heard a rumour that it would be costing more than the TM31 but maybe a special price for first two months…?

  15. Monique September 5, 2014 at 5:01 pm #

    All this new whizz-bang technology…yet the scales still weigh in 5g increments??? Hmmm

  16. Tif September 5, 2014 at 5:04 pm #

    Can’t express enough how annoyed I am to dole out 2k last month just to see this happen today. I ask my rep direct and do believe she had no idea but all evidence suggested I should wait and she convinced me not to. Just like buying a tv that is superseded the next day I am extremely unhappy now with my purchase and think the manufacturers should be honest with their team and their loyal and future customers. How could I NOT be upset? I just paid full price on an instantly old machine!!!!!!! Where’s the satisfaction in that?!

  17. ThermomixBlogger Helene September 5, 2014 at 5:17 pm #

    Hi Monique: With TM31 the scales went up in 5g. increments to 100 g and then in 10g increments. Many of us lamented the fact that we couldn’t easily weigh out a quantity like 175g. because it was jumped from 170 to 180g. The fact that we can now do 5gr increments up to 3 kg is an improvement, as I see it. The scales have become more accurate and will handle greater quantities. For myself and others, this is a welcome upgrade… but our preferences are all different!

  18. ThermomixBlogger Helene September 5, 2014 at 5:20 pm #

    I understand your frustration Tif. I don’t sell the Thermomix myself but from speaking with others I can assure you the consultants were not told in advance. Staff and consultants around the world are hearing it for the first time today and there are many customers who feel as you do. All I can offer is that the TM31 is the most popular Thermomix ever made and a super kitchen machine. I love mine… that’s no consolation to you, I’m sure… but you do have a fine machine there. Would I put off buying an ipad or iphone for a month to wait for the next model? Not sure…

  19. ThermomixBlogger Helene September 5, 2014 at 5:22 pm #

    Hi Caroline — thanks for your feedback. I’m not sure I’ll use the chips either, but most of the other features are all most welcome. I’m not sure about the locking lid though, but I think I’ll reserve my comments about that for another blog post.. ;-)

  20. Jaynie September 5, 2014 at 5:27 pm #

    I ordered one last week so no idea which model I’ll end up with – presumably the new one. I like the chip – hubby will use that for sure because he likes to follow a recipe , me probably not so much.

    I’d be annoyed if I just got one and agree there should have been much more open communication from the company – you just cant keep thinks quiet with social media these days so why try.

    Not a great fan of touch screens but I am confident the bugs wil have been well worked out before releasing this. Will just have to wait and see I guess :)

  21. Joan September 5, 2014 at 5:31 pm #

    I also have just purchased old model just a few weeks ago and havent even had demo yet. Should have been offered at a reduced price so close to new release or with bonus freebies to soften the blow …. company is well aware. Consultants who knows ….

  22. ThermomixBlogger Helene September 5, 2014 at 5:31 pm #

    Thanks everyone for all your comments, opinions and feedback! It seems the high volume of traffic is playing havoc with this blog’s server so I’m not able to enter the site and respond to comments as easily as I’d like. For this reason I’m not able to answer in a timely manner, but I AM reading them as they come in. Thanks for your patience and very sorry for those who are having trouble with the site. Don’t blame me… it’s the enormous world-wide popularity of Thermomix that has brought many thousands of visitors to this little blog today. Looks like Thermomix is gaining new fans by the minute… no, correction… by the second! :)

  23. dee September 5, 2014 at 5:32 pm #

    wow cant believe that I purchased my thermomix 2 weeks ago and now it has been superseded by a new model already. extremely disappointed that the company has chosen not to give new buyers the heads up on this, the option to wait a few weeks for the new model would have been nice as at least then I would feel that the option to wait or purchase the TM31 was my choice especially with the costs involved. just another example of a big company that doesn’t seem to care about the consumer. :(

  24. Di September 5, 2014 at 5:34 pm #

    Kay, I think kids will be able to use the touch screen pretty well! Ever seen a 3 yr old on an ipad??

  25. Joan September 5, 2014 at 5:36 pm #

    I also have just purchased old model. Price reduction or more freebies would have softened the blow. Or choice to wait. Haven’t even had demo yet. Company is well aware, no excuses. Consultants who knows ….

  26. Rick September 5, 2014 at 5:50 pm #

    It’s bad business. In this environment customer loyalty and satisfaction is key. You just cannot keep a new model secret. Apple would be slaughtered if they tried this and a TM costs more than any ipad or iphone. Anyone who purchased one in the last 6 months at least has the right to feel extremely cheated and let down.

  27. janelle reid September 5, 2014 at 5:55 pm #

    I think its very very sneaky and I only bought my machine 3 months ago. Not sure how I feel about the new one yet. I think the company has made this all about getting as much money they could as appose to doing the right thing for the new consumes. Thermomix you need to redeem yourself especially for those of us who bought your product recently at FULL PRICE. I repeat pretty sneaky and money grabbing. Not impressed. You cant be proud of yourselfs.

  28. janelle reid September 5, 2014 at 5:56 pm #

    * consumer
    * yourselves.

  29. Yvonne September 5, 2014 at 5:57 pm #

    I feel the same as Tif. I only purchased one last month too. I’m very disappointed that I was not given the choice of which machine I would prefer. I feel ripped off paying full price when the new machine was about to be released! I loved my Thermomix, but now just have bad feelings about the purchase.

  30. Sonia September 5, 2014 at 5:58 pm #

    Not super happy just brought mine 3 weeks ago

  31. stephania September 5, 2014 at 6:01 pm #

    wonder if the old bowl and old varoma could ne used also with TM5..

  32. Kylie September 5, 2014 at 6:33 pm #

    Will they trade to upgrade??
    Hope so.

  33. Lorraine September 5, 2014 at 6:35 pm #

    Hi I am wondering of the new bowl and varoma will be interchangeable with the TM31
    I also feel that having just bought one, that it would have been good to know a newer one was coming onto the market.

  34. Aileen September 5, 2014 at 6:42 pm #

    Delighted to hear the improvements on the TM31 except that my thermomix is 1 MONTH OLD TODAY!! Total rip off. Lack of integrity in sale. Deceitful.

  35. Aileen September 5, 2014 at 6:49 pm #

    Add on to previous comment – my friend attempted to place an order with my rep just 2weeks after I purchased my old model only to be told to hold off for the new model.
    The reps knew.
    I took delivery on the 6th August and my friend attempted to order within 2 weeks of that date. Hence why I feel deceived.

  36. Kylie September 5, 2014 at 7:17 pm #

    Totally makes me angry. I’m still paying mine off. I love the sound of the new one. I can’t stand sneakiness or lack of transparency. Feeling disappointed. Hearing the price of the new one may ease that?

  37. Stewart September 5, 2014 at 8:11 pm #

    Interesting that thermomix has released this machine, considering that 3 years ago in Sydney, Grace and an engineer from Vorwerk attend our stand at a trade show, they both where very interested in the technology that we had (Hotmixpro) had back then. The gastro model has a generic SD card with recipes that you can update for FREE from the hotmixpro website, and add to, from what i see the “cookchip” is a propriety peice that must be purchased from Thermomix, so if you want multiple chips then you would have a multiple cost, clever marketing!

    Further on, our jug is insulated with a useable capacity of 2 lts (2.8lt to the top), and the gastro model CAN get to 190 deg C, in the case of the Easy model 130 DegC, so caramilisation is possible, so we dont have scales or a varoma, not a biggie, you can get more accurate scales from kmart next to a bamboo steamer which works fine, or alternativly use the steamer pan from your cook set.

    Lets see what happens, and if the hype builds

  38. Sheerie September 5, 2014 at 8:15 pm #

    The release has not been handled well by the company. I’ve had my Thermo for about a month and am very happy with it so far. I’m still very much in the learning to use it phase. I do think that those customers who have only just purchased, and are feeling ripped off should contact their consultant and respectfully demand either compensation or a special deal to upgrade their machine. If enough customers voice their dis satisfaction over paying full price for a superseded machine, the company just might do the right thing. It is not the consultants fault as they really did not know. I know that for a fact as my daughter is a consultant. Go straight to the top and complain.

  39. Anne September 5, 2014 at 8:32 pm #

    It would appear the special introductory cost of the new model in Australia is $1989, until 31st October.

  40. Mike September 5, 2014 at 8:54 pm #

    i am a consultant and had no idea this was happening. i now have 4 customers who are extremely dissapointed in vorwerk. it’s been handled VERY poorly. i am now placed in a position where i have to spend $2k to continue my business. it’s a joke.

  41. JJ September 5, 2014 at 9:05 pm #

    Caveat emptor – let the buyer beware. There have been rumours about a new machine for months. Apple are still happily selling iPhones to customers oblivious people who don’t know sept 9 will reveal a new one. It’s public knowledge new machines are released every 10 years or so. I’m no consultant but I understand direct selling. There is no easy way to please everyone here. I do have a TM31 and there is nothing wrong with that machine. In fact it’s still better than the HMP in my opinion. Nice to see HMP rep feeling the pinch and stressing about this day. Don’t worry mate, when the product is as good it will get the attention you want it to.

  42. Tif September 5, 2014 at 9:30 pm #

    Hi JJ, caveat emptor does not always trump all. Most cases these days I believe would favour full seller disclosure. In this world of instant communication thermomix have failed their loyal customers and most harshly, their newest customers, sensationally. They have a responsibility to provide transparent information to buyers and not cheat them into buying old technology just to get rid of it. If they release that new model for cheaper I’ll be even more pi**ed off than I already am. I really do think they need to listen to the amount of disgruntled new owners and compensate the, somehow.

  43. Dave September 5, 2014 at 9:56 pm #

    My wife is a consultant and she was not told the new model was being release. The consultants were told there was a shortage and delivery would be 2-4 weeks. I agree it has not been handled correctly and to make it worse she now has to buy the new model at full price herself to continue selling.

  44. Maria September 5, 2014 at 10:09 pm #

    I have just bought one, and a little annoyed as it would have been nice to have been given the option whether to wait for the new one or buy previous model. It has not been a good start with Vorwerk.

  45. Michele September 5, 2014 at 10:22 pm #

    I recently bought my T31 and am indeed feeling ripped off!. They didn’t release information about the newer model to prospective buyers perhaps because they wanted to clear their shelves of the old stock. When you invest a substantial amount of money to purchase a now obsolete model and the company were fully aware of the new model coming, there needs to be some degree of compensation. It is now doing the opposite of its intention – leaving a bad taste in my mouth. Very poor trading practice.

  46. KevinC September 5, 2014 at 10:29 pm #

    Wonder what the superceded model will sell for?

  47. Susan September 5, 2014 at 10:42 pm #

    Hmmm touch screen with messy fingers when cooking, not to sure about that.
    Meh I’m happy with my TM31 it does everything I need it too. Understand the annoyance by those who just recently purchased but I’m not feeling the need to upgrade at all.

  48. Beth September 5, 2014 at 10:52 pm #

    I just bought mine 4 weeks ago.And to be honest it would have been nice if the consultant told me.. So i complety understand why other people are feeling ripped off.Not happy Jan

  49. Cathy September 5, 2014 at 11:41 pm #

    I just ordered my Thermomix on the last day of August. They had a special deal with a free bag and kitchen set. I have received an email from Thermomix with the options of me purchasing the new model for the introductory price of $1,989 with standard host rewards and qualifying demo. or Continue with the purchase for model 31 with standard host rewards, and the advertised promotion at a rebated price of $1689. Apparently they will continue with demo’s until the end of the year for the 31 Model.
    So I can choose which model I would like, but I’m not sure which one I will go with just yet, plus if I go with the new model, my consultant may not know how to operate it for my demo.

  50. Lesley September 5, 2014 at 11:55 pm #

    I only received my machine on 26 th August owned it and used it for 4 days on sat
    It danced across the bench and landed on the floor I contacted thermomix who
    Agreed to repair it free of charge but I had to pay the freight $57 to send it there and back
    I waiting for the machine to be returned where do I stand in all this mess I haven’t even had it 10 days I’ve paid for freight for it to be repaired it should never have been able to
    Move as erratically as it did and now I still have no machine but receive an email telling
    Me all about thermomix new model for the price it’s cost me over a week ago for a machine
    I don’t have back I want to know if the 10 day cooling off period applies to me because
    I’m bitterly disappointed to think what I’ve been through in less than 10 days and have no machine yet and a new one being promoted !!!! Thermomix you want to hold your head down in shame there’s no way you were not aware of this launch and me I’m left feeling like the
    Poor mistreated customer I will not be recommending anyone purchases from thermomix unless I get a satisfactory result

  51. LE September 5, 2014 at 11:58 pm #

    I took delivery of my now out-of-date TM 4 days ago! I am very very peeved. I have held off getting a new iphone for 7 months so I definitely would have waited for the new TM. The new one seems so much better, even if it doesn’t actually do things much differently. I’m a gadget girl and the new one is a much fancier gadget. We have been treated very badly here just because they want to sell their outdated stock for full price.

  52. David September 6, 2014 at 12:03 am #

    Not having a slicer attachment is a massive failure. Was on TM31 and even bigger on this! You can’t advertise something as the only kitchen gadget you’ll need and not have that feature. I don’t always want my veggies to look like they came from the garbage disposal, and a bit of aesthetic goes a long way when you care about food. I’ll take functionality over electronic gadgetry any time.

  53. Jules September 6, 2014 at 12:06 am #

    i have had my 3.1 for 4 weeks. I am absolutely disgusted that i wasn’t informed of the new model coming out. The value of my $2000 investment is shattered. Vorwerk could have advised new model coming out without disclosing features. This is what happens with most products. Very shoddy business practice which shows nothing but contempt for consumer. To Janelle, how can a consumer make an informed decision if nothing is disclosed.

  54. Janet Allison September 6, 2014 at 12:19 am #

    I took ownership of my new TM31 this week and I am gutted! I think that I have been duped and feel sure that it was widely known in TM circles that a new one was emerging and felt I could have been advised to hold back for a couple of weeks.

  55. Enrica September 6, 2014 at 12:19 am #

    I have had my Thermox for 2 months and now they launch the new model. It would have been nice to have been given the option. Very poor public relations from Thermomix.not happy at all, as I now have an old model and paid full price

  56. Kim September 6, 2014 at 12:45 am #

    Yes, I purchased a TM31 a month or so ago. Shame Thermomix, SHAME. Should not treat customers or reps that way, complete disregard. Sure your reputation and loyal fan base will take a battering over the new release. Pity that it probably will not have much impact on the old juggernaut though, and it will probably happen again down the track.

  57. MeganT September 6, 2014 at 1:10 am #

    Just to correct you Helene, the TM31 came out in 2004. I know, because I had just bought a TM21 and the new one came out three weeks later!!

  58. Janine September 6, 2014 at 1:19 am #

    I have paid for but not yet taken delivery of my Thermomix and now learn that it is superseded. I am disgusted that I wasn’t informed or concession offered. Bad business Thermomix. I will not be recommending you to my friends and family!

  59. Marg September 6, 2014 at 1:30 am #

    Cathy your lucky. I am gutted. My TM is only 5 weeks old. The size of the jug was a big issues from me and put me off buying one for so long. I often have to make double quantities to fed my family which is twice as much work.. and now just 6 weeks later they bring out a new model with a bigger jug that would really help. And to top it off next year they won’t be doing classes for the TM31 anymore.. feels like we are being dumped. My poor consultant has only had hers for 4 months. Everyone knows Apple update iphones at least a few times a year and there is always an new one launched in September. You have the choice to wait or buy the older model. I spent $2000 only 6 weeks ago and it would have be nice to been told I was buying the very soon to be obsolete model. The whole thing has left a very sour taste and I won’t be recommending thermomix after this.

  60. JJ September 6, 2014 at 1:50 am #

    Everyone bleating how hard done by they are and how worthless their new machines are, I’ll buy them from you for $50.

  61. Dude September 6, 2014 at 1:51 am #

    Everyone is complaining because they don’t have the new one. Get over it.
    Had Thermomix told everyone 12 weeks ago that a new model was coming out, those people who bought one 13 -18 weeks ago would be carrying on the same way you are now. Unfortunately, you cant please everyone.
    You only know what you know and you make decisions based on that (that goes for consumers and consultants).
    Having said that, there have been rumours on the internet for near on 6 months that I am aware of, which is why we held of buying one until today.

  62. Linda September 6, 2014 at 2:20 am #

    An interesting question now is, if the TM31 is now obsolete, what do we do for replacement parts when they wear out. And don’t tell me the parts don’t wear out. The seal does, and the MC cracks and falls apart. What about parts???

  63. JJ September 6, 2014 at 2:30 am #

    Linda your question has been answered a million times on the official thermomix Australia Facebook page.

    Dude. Couldn’t have said it better myself.

  64. Dan P September 6, 2014 at 2:48 am #

    Well, to say you feel ripped off for purchasing a TM31 is a bit over the top. It is still a top of the line machine, and I made my purchase according to that – not according to ‘keeping up with the Joneses’ . I have a TM31 that is 4 months old, and I must say, I am extremely happy with it . So, there is a new model? Well, this is normal for most products – my car was superceded after 6 months, my laptop was superceded after 6 weeks, my phone was superceded … etc. This is what innovation and technology brings. At the end of the day, the TM31 is still an exceptional appliance, that stands out in the market. And why is HotMix Pro commenting here? Nothing to do with you. I just looked you up and read in an article that HotMixPro has a huge failure rate on their motors. At least I know my Thermomix is reliable and I will be happily cooking with it for years and years to come!

  65. Shelly September 6, 2014 at 3:03 am #

    I agree dude. If you had of done research you would have known that a new model was a very big rumour for 6th September. I choose to wait to see what would develop on this date before purchasing. So glad I did. It wa on numerous websites here in Australia and worldwide…. You just had to google ‘thermomix new model’ and heaps of sites to read.
    If you brought your machine after 20th august (I think that’s the date) then you will have option of which machine to buy

  66. Richard September 6, 2014 at 3:09 am #

    I understand that their will be an offer made to people who recently purchased a TM 31 to upgrade to the new model. Suggest people hold off on all the negatives until all the details are known by consultants over the next few days.

  67. Jac September 6, 2014 at 3:32 am #

    I have had mine for a month and I have my paperwork in to be a consultant now I have to get the new model if I wish to proceed. Shaking my head in dismay.

  68. Sandie September 6, 2014 at 3:37 am #

    Can I trade up my TM31 to the new model?

  69. dee September 6, 2014 at 4:43 am #

    i have had my TM31for 9 days.I am also very upset.Bad customer service

  70. Sally September 6, 2014 at 4:45 am #

    I love my thermy & have been using it almost every day for more than 5 years, but not sure about this one. Good about noise reduction & larger sizes for veroma etc. I wouldn’t use the recipe chip & I’m hopeless with touchscreens on other devices, so I probably won’t be buying this new one. Could be a bit of ‘change for changes sake’ happening here. Do current owners get some kind of discount when buying the new model?

  71. Blair Witch September 6, 2014 at 6:04 am #

    Hey folks – chillax please – the TM31 is not obsolete – neither is the TM21 – parts and service still available and cooking classes til end October. The new machine bowl is only a smidge bigger and the functions are all the same. There are improvements but nothing to lose any sleep over – it’s a premium machine and worth every cent and TM21, TM31 or Thermomix 5 – you’re still better off than without!

  72. Phil September 6, 2014 at 6:11 am #

    Any information on the temp gradient available. From pausing the video it seems to be only 5c. If so that would be such a shame as the HMP is in tenths and even the Kenwood KM80 is in 2c.

    I understand that in it’s key market in Europe the Thermomix is all about convenience in a small space but inthe rest of the world it is increasingly being used (and marketed) as a gourmet device (eg sales into Food service and advertising placement on Masterchef).

    In this age of cheap digital controllers and highly sensitive and inexpensive temp probes – 5c seems to be behind the curve rather than leading the pack – which is a shame – I love my TM but I think its about to be left behind in many markets. Its facing competition for cheaper knock offs and a couple of superior cooking (not convenience) devices. This now model wont change its place in market (outside small kitchens) and I think TM will suffer badly for it and that the rest of the competition is available through direct retail purchase..

  73. Nic September 6, 2014 at 6:16 am #

    Does anyone know if there are changes to the temperature settings? It would be great if the new one allowed you to set precise temperatures, like 62 degrees or whatever you want … I do occasionally use my Thermomix as a sou-vide and it works brilliantly but with more precise settings, I could do even more!

  74. Name September 6, 2014 at 6:26 am #

    I agree Blair Witch. I’ve had my TM31 since 2006 and rarely a day goes by without it being used. Will I upgrade? maybe but there is no urgency (although I’m a bit of a gadget girl). My TM31 is seriously the BEST appliance EVER. If you think you’ve been “ripped off” get over it! EVERYTHING is superseded the moment it walks out the door…I upgrade my iphone every two years…thank GOD I don’t have to do the same with Thermo!

  75. Thermi virgin September 6, 2014 at 6:46 am #

    I’ve ordered mine in the last couple of days and only found out through a friend about the new one. Asked my consultant and she confirmed I could have the new one for $50 more. If it’s any consolation to those of you who’ve recently purchased a TM31 and are feeling ripped off, at least you have a model that has been tried and tested, although I’ve decided to get the new one I’m a little worried about glitches or bugs as with many new models. Maybe better the devil you know?

  76. Wendy Lewis September 6, 2014 at 7:05 am #

    I’ve had our thermie for about a month, and my main concern (as a family of 6) was the size. I voiced this very early on, and was assured that I could easily feed us all. Don’t get me wrong, I really love this machine, but I also am feeling disappointed, as there’s been many times where I’ve had to make things twice, or transfer the dish to a saucepan as the Bowl hasn’t been big enough. (Mainly with main meals) I also registered an expression of interest for consulting. There is no way I’d be able to do this now, as it was hard enough to get my husband to buy this one, let alone another! So, for these two reasons I am feeling annoyed.

  77. Jo September 6, 2014 at 7:25 am #

    I think your all deluded if you think that Thermomix cares about anything but it’s bottom line – it’s certainly a great machine but it’s not worth the 2K price tag and personally from what I’ve seen and read the TM31 is a great machine (overpriced but still great) and there are no laws againts crappy marketing and treating your customers badly – you all vote with your wallets people!

  78. A Canadian Foodie September 6, 2014 at 8:40 am #

    Good morning, Helene and your readers and fans – and Verwork International! (I would expect and hope Verwork International is closely watching these pages and comments as this new machine rolled out yesterday.)

    What a wonderful business we are in, as consultants and Team Leaders – to promote and be so passionate about a machine that creates such a fervored response when the new iteration is announced. Completely understand almost all voices in the mix. Please let me assure those of you with a recent new machine, we who sold them to you do understand your feelings, but I stand firmly behind the TM31. You have just purchased the most successful Thermomix, ever. It is used in more than five million kitchens world-wide with 800 thousand machines sold globally, last year, alone. You are amongst 5 million happy, passionate TM31 owners. I am one of them.

    Bottom line: the new machine is not adding another component into the cooking abilities of this exceptional machine. The changes address the operating system of the machine. That is well worth keeping in mind.

    Canada does not even have a future date for when we will be selling the new machines. Our customers have a huge decision to make: wait an undetermined amount of time for a new machine or purchase the TM31 now with the incredible new incentives offered via the Vancouver Distributor: carry bag, 2 cookbooks, bowl at 199 instead of 450. With these incentives, I purchased the TM31 machine for my own daughter, knowing the new machine was coming out, with only excitement, and no regret. I am thrilled to have this opportunity as this machine has introduced so many more possibilities into my own kitchen, I know it will do the same in hers. So, I sell the machines, and just purchased one of the old ones, knowing the new ones are coming…. But, I want her to have it now – because I am going to be a grandma! So, I am not waiting for the new one. ?

    And – HotMixPro Stewart – there is nothing that compares to The Thermomix machine. It costs less than a ski weekend, lasts a life time and provides the opportunity for healthy delicious and economical food for one’s family. The UK Thermomix site is the most thorough English language site from Verwork about the specifics of the TM5. It talks about the future ability of our TM5 owners to also upload recipes for free on the TM5 chips. I realize there hasn’t been a specs package that any of us has been able to get our hands on in English, yet – but that will come. I do understand why the machine was released this way (though it is sincerely unfortunate that it was not released globally), and though it is accompanied by issues, I have great faith in my machine. :)

    I appreciate the opportunity to put my finger on the pulse of the English speaking Thermomix world here, at SuperKitchenMachine – as Helene provides such an integral hub of Thermomix knowledge and information more timely than anywhere else. Thank you, Helene, for this opportunity. A discussion like this is healthy and necessary whenever one is passionate about anything.

    Sincerely,
    Valerie
    BTW: We will not be doing trade ins in Canada.

  79. ThermomixBlogger Helene September 6, 2014 at 8:42 am #

    Thanks so much Valerie for stepping in with your thorough response and for being the voice of reason!

  80. Kessa September 6, 2014 at 8:45 am #

    I can think of lots of things I would rather spend $2000 on. Much prefer the Aldi Thermo Cook for only $359 with a 3 year warranty.

  81. New Thermo lover September 6, 2014 at 12:39 pm #

    Hi. Love my TM31. Have only had it for 2 months now. Have not had my demo yet so it’s all very new. I feel a few more incentives like a lower price, extra goodies would have softened the blow. Not sure how I feel about it all. It it was something that cost $500 I might not care so much but for the money I have just spent it does feel a little painful. It’s not like a buying an iPhone, iPod or iPad. They are cheaper and every house has one. This is a lot of money and an incredibly big decision when you buy it. Again – I love my machine but …..

  82. Kay September 6, 2014 at 1:36 pm #

    PLEASE, before anyone else who just bought the TM31 says how ‘peeved’ they are now… “Dude” above was right. If Vorwerk let you know 12 weeks ago, the 13 week old purchasers would have been spewing.

    – The new one is UGLY. Go back and have a look at it for a min! Isn’t yours way sexier?
    – There is also far more room for glitches (hello, moving parts… robot arms?!)
    – Touch screen so that if anything happened to that, the machine would be useless
    – Recipe chips that are basically just reading a recipe on a screen rather than in a book next to you (big deal). What happens if your dog gets hold of it? Or your child accidentally loses it/gets stepped on?
    – It goes 2 degrees hotter. No biggie.
    – And with automated cooking, it has THREE stored recipes. Three. Custard, Rice, Yogurt. They have to be chuck-all-ingredients-in-at-once recipes, so there won’t be many more on the cards.

    All in all, I think the TM31 is WAY EASIER to use, it won’t be having teething problems like all new products do, and I personally can’t see any actual cooking functions/abilities that are new! It’s all bells and whistles!!

    Be happy with your ‘old’ one, it is still a Thermomix and THE MOST SUCCESSFUL APPLIANCE EVER!!!

  83. ThermomixBlogger Helene September 6, 2014 at 1:38 pm #

    Hooray Kay! I wouldn’t be at all surprised if we see a new following of umm… “vintage” TM31 users rise up :) Can you imagine if the TM31 became more valued than the new Thermomix. Laughable maybe… or maybe not?!

  84. Matt September 6, 2014 at 2:05 pm #

    I am a thermomix(TM31) user from the USA. I wish I had waited for this new model but I have been very happy with mine. I wonder if this new model will be sold in the USA?

  85. ThermomixBlogger Helene September 6, 2014 at 2:19 pm #

    We are all wondering this too Matt! At this time the new Thermomix is not available in Canada or North America, with no expected date of arrival :(

  86. Jodie September 6, 2014 at 2:40 pm #

    I love the TM31 which I’ve used for nearly a year now, and probably saved close to $1000 on food by making my own breads/stocks/pastes/etc. A new model is something to look forward to when all of the glitches and problems are worked out in a couple of years, I do feel for the consultants though….

  87. Concerned September 6, 2014 at 5:14 pm #

    To all those from Australia who have recently purchased a TM31 at the behest of the Consultant, you would do well to write to the Australian Competition & Consumer Commission, as well as to the Department of Fair Trading in your State. Conduct that is misleading or deceptive, or conduct that is likely to be misleading or deceptive is an offence under Australian Commercial Law. By writing to the Australian Competition & Consumer Commission, the ACCC may well make enquiries into the conduct of the manufacturer and/or their agents. You may also find that you may have a recourse of action available to you.

  88. Rodney Evans September 6, 2014 at 5:40 pm #

    I purchased my machine 2 and half months ago, and it took a month to arrive so have had it for very little time. I definitely was mislead as there was no mention of a new model when I enquired. I would have waited. It is not whether one is better than the other – it is that the company has not acted in good faith with its customers and allowed them a CHOICE. Poor form. My partner recently had to purchase a new phone as hers was not working properly anymore and was asked: iphone 5 or wait the next few weeks until then new one is released? There was NOTICE. She chose the older model. She had a CHO
    ICE.

    The company needs to introduce a policy quick sticks to recompense customers who purchased a machine in the last 3 months. Shame. Shame. Shame. We will definitely not be recommending either machine to friends based on customer service (un)standards until this matter is resolved in favour of customers.

  89. NoFlies September 6, 2014 at 5:46 pm #

    I’ve had Thermomix envy for quite a while now. Recently bought a Bellini for $270 on special to see if the whole idea would work for me. Glad I didn’t spend the extra. I’m not using it enough – certainly not every day. Boiled/steamed meat and lack of browning still doesn’t appeal. Can’t use it for 24 hour bone broths, can use it to make nut milks, but impatient at the amount of time it takes to do certain jobs like steaming. No thanks!

  90. Kay September 6, 2014 at 7:48 pm #

    At NoFlies: The Bellini can’t steam as fast or do things as well because it’s not as good. I know this because I know a lady who bought all her children a TM and bought herself a Bellini and she can totally see the differences. Including, it leaks.

    If you HAD spent the extra money, you probably would be using it more because it’s worth it.

  91. Ashley September 6, 2014 at 8:41 pm #

    Hello!
    I am one of the lucky people who have the option… A 31 or a 5! Can i please get ppls thoughs on the pro’s and con’s… Especially the blade size (has it changed) to work just as well in the bigger bowl? Thanks!

  92. TM lover September 6, 2014 at 9:20 pm #

    Ok, I have the NEW ONE IN MY KITCHEN.

    I just want to reassure TM owners here. I think people are disappointment because of lack of TMX understanding (of it’s capabilities and use).

    TM31 owners, please don’t be disappointed. In the words of my hubby who just helped himself to the TM5 and had a play, “It’s exactly the same as the old one. I can’t believe how they can make something all new like this and yet it still be the same thing.”
    That’s because THERMOMIXES ARE AWESOME! TM21, TM31 or TM5… they are all Thermomixes and think about it, what were they really going to improve on with the older model? How good is it!? I will always love my TM31.

    People who are disappointed that they have a TM31 are only feeling so because they aren’t fully aware of how similar the TM5 is. It’s wonderful, yes, but the cooking functions and results are going to be just the SAME. Thermomix are just keeping up with the tech world/GenY by installing a touch screen etc. The TM5 is also a bit more bulky.

    The TM31 is officially the most successful kitchen appliance ever made. If you can afford a new one, why not? But don’t rush into selling your TM31 before finding out if the new changes are even something you’d particularly use.

  93. TM lover September 6, 2014 at 9:40 pm #

    Here’s a video of my husband who was having a play and so surprised by now ‘new yet the same’ it was.
    PLEASE NOTE: He’s not been thoroughly filled in on details so please understand that! (For example, he didn’t realize the recipe chip was the whole book.) But hopefully you’ll get some idea of how great they both are and how no one is missing out by having one or the other.

  94. Cindy September 6, 2014 at 10:43 pm #

    I just read an Australian newspaper dated 5 september before the release was announced by email to purchasers, saying that Thermomix consultants have ALREADY BEEN TRAINED up on the new model, in expectation of a wave of new orders !!

    WOW

  95. Sue September 6, 2014 at 11:00 pm #

    I have the TM31 and very happy with it. I can’t understand all the whinging about ‘I just bought a machine…’ it’s still a fantastic machine, it wouldn’t matter when you bought it, mine’s only 6 months old and I wouldn’t be without it. Love the sound of the new machine, ie self locking and the recipe chip sounds fantastic I can never remember even the simplest of recipes in the TM…lol So my Thelma and I will continue on together, I wont tell her there’s a newer model, she’s perfect for me…..lol

  96. ThermomixBlogger Helene September 6, 2014 at 11:02 pm #

    Thanks TM lover, I’ve just posted your video on it’s own page… well done, BIG THANKS!

  97. ThermomixBlogger Helene September 6, 2014 at 11:05 pm #

    Hi Cindy: Well you can’t believe everything you read in the newspapers, that’s for sure. I read in an Australian online newspaper today that the new one was BELOW the price of the TM31. I decided not to mention that because I have to “promote” such irresponsible reporting. Lots of media take liberties. This lauch must have been a logistical nightmare for Vorwerk to pull off. I know they kept consultants in the dark. Most knew absolutely nothing of it, though some of them may have guessed or hoped and so rumours are spread…

  98. Cindy September 6, 2014 at 11:13 pm #

    The new lower price is advertised on TM site, and is fact.

    The article is featuring TM and their Aussie GM so is not hearsay, it is fact.

    I’m sure they’ll end up doing the right thing. They wouldn’t ruin decades of a great reputation for handling this whole release poorly.

  99. ThermomixBlogger Helene September 6, 2014 at 11:17 pm #

    Okay, sorry… the article I read said the new Thermomix was 1989AU which is lower than the price of the TM31. I thought the TM31 was only 1939AU. I must have been misinformed…

  100. Laura September 7, 2014 at 4:59 am #

    It is terrible form by Thermomix Australia. I bought a TM31 4 months ago (and asked whether a new one would be coming and was told it would be years away) and I am really happy with it and use it every day – but it is LOUD and often the capacity of the bowl is just that little bit too small for our family. It was a big decision to purchase one and we deliberated for a long time, particularly because of our concerns about the noise and the bowl size. Oh, to be in the situation of the Canadians now – months of warning, discounted TM31 and special offers – genuine choise about whether to buy the TM31 now or wait for the TM5. Recent purchasers in Australia are rightly aggrieved, because they have been lied to. Poor form Thermomix Australia.I’m very disheartened and I’ll be writing to the ACCC.

  101. Jee September 7, 2014 at 5:17 am #

    I was a Thermie consultant but found that I didn’t agree with the way the company handled things, and consultants were not given a discount on their machine and then had to use there own machine to spread the Thermie word. It is a growing company with no real care factor. I saw a lot of consultants who weren’t even into food preaching to people about “healthy eating” when they only cared about the sale and didn’t eat that way themselves. I
    think it is a great machine, but only buy one if you are a really keen cook or have dietary needs. If you don’t like cooking I would get to know someone who has one and learn about it and if it would inspire you.
    Don’t buy it to make dips and smoothies, it needs to do more than that for you.
    Don’t believe everything the consultant says as mostly they just want a sale. Research online to see what other people have experienced.
    The new model has a digital touch screen and these types of things often fail. I am happy with my manual version.

  102. Nola September 7, 2014 at 7:28 am #

    I have owned my thermi for nearly four years and I love it – it really is a brilliant machine! Today I saw the new Tm5 and wow it looks great and very 21st century. But folks please calm down! It is still basically the same machine able to do the same functions – helping you to be a whiz in the kitchen. If you purchased a TM31 like me you’re going to love it too – very hard to top this machine. There is never going to be a ‘right’ time to bring out a new model. I’ve read all previous blogs and hear you and understand your ‘grief’ – but think how successful the TM31 has been and how the TM21 owners felt ten years ago? Be grateful that you have invested in a very good, reliable piece of kitchen equipment. PS I am buying a new thermi for my daughter who lives in country and has a young baby – and she’s welcome to new one, I am keeping my TM31 because there’s nothing wrong with it. Thanks for reading my ‘blog’ – first for me…..

  103. Elizabethk September 7, 2014 at 7:53 am #

    well I am reading this post and comments because I have two customers I sold to the week before another consultant called me and asked if I had heard the rumours…and of course, once she planted that seed, the penny dropped and I felt completely duped into duping my customers…Be assured that if any consultant had been given a heads up, her group leader was breaking a signed agreement. Certainly none of my team knew anything, and even the rumours only started swirling last week. We are not allowed to start selling machines until we are trained and that is happening over the next few weeks…none of us are trained yet…well, I think there was a training today actually, but most aren’t! but the old adage about time and wounds will ring true very soon because it IS an awesome tool and whichever model you end up with you won’t regret having it in your kitchen. Enjoy it! I’ve had my 31 for nearly 3 years…add that up, it’s a few bucks a day for time, health and just the pleasure of cooking…who cares what shape it comes in? After my first day cooking on the 5, I am reluctant to part with my 31. I don’t plan to compare them because they really are just the same tool. one just has some slightly more technological features…it’s a winsy bit bigger (size never having been an issue for me though, always plenty of leftovers for my family of five). It’s not at all discreet…but then I used to think that about the 31, so I’m sure I’ll get used to it. The recipe chip thing is cute, but I’m guessing the novelty will wear and I’ll go back to the book…or the reverse could happen! In short, only time will tell, and while I personally might not have chosen to roll out the new model in such a cloaked way, I know that whichever way chosen there would be unhappy people…the sooner we all move on and forget, the sooner we can get back to enjoying our tools, our health and our cooking.

  104. Marguerite September 7, 2014 at 8:28 am #

    ThermomixbloggerHelene you suggest that the Canadian Foodie post is the voice of reason. While I acknowledge her right to have a point of view and to post her opinion, it is also clear from the post that she SELLS the Thermomix. She has a vested interest. It would be a mistake for Thermomix Australia to take comfort from her post.
    Any consumers (but, in my view, particularly those who gain no personal income from sales of the Thermomix) who have bought a Thermomix in the past few weeks have a perfect right to complain that Canadian consumers will be treated very differently from them. And to be listened to respectfully, rather than attacked as whingers, especially those who report having made very recent purchases after receiving incorrect advice from their consultant/s. In my view, these consumers do have a valid cause for complaint.
    Meanwhile, I will remain a contented user of my now outdated machine, although I will be envious of the noise reduction in the new one, and on the lookout for what I hope will soon be a huge number of secondhand ones like mine – going for less than the $1400 or so that someone paid for one on ebay today in Australia.

  105. A Canadian Foodie September 7, 2014 at 9:24 am #

    Good morning all, particularly Helene and Marguerite,
    :)
    I did buy the TM31 with all incentives, Marguerite for my own daughter Sept 5! I am going to be a grandma! YEAH! Though the baby is not due until March, and I could wait until then for the new machine to roll out in Canada – and then send the new machine to her… with the incentives now offered and my passion for the TM31, I conscientiously made that purchasing decision – and I get no discount. I do get commission – but there was no discount for me. Either machine would have been the same purchasing process. So, yes – I am a consultant with a vested interest, but one with a high degree of integrity and caring for my own Thermomix community. Without that, I would not be such a successful consultant. Passion for the machine is what has kept me in this position. I taught school for 30 years and never dreampt I would be in sales. The machine sells itself. I share my knowledge and passion. I have owned my TM31 for 7 years and everyday, the love affair continues. The passion is alive and well and I am excited, inspired and motivated in my kitchen daily because I own this machine. So, vested interest, yes – but I would never be dishonest or misleading because of a vested interest.
    Sincerely,
    Valerie

  106. Ian September 7, 2014 at 1:10 pm #

    Too bad they didn’t wifi enable the TM5 so it could be controlled from a tablet or a phone app. It could have been so much better than these recipe chips.

  107. NoFlies September 7, 2014 at 5:04 pm #

    Kay wrote: “At NoFlies: The Bellini can’t steam as fast or do things as well because it’s not as good. I know this because I know a lady who bought all her children a TM and bought herself a Bellini and she can totally see the differences. Including, it leaks.”

    I’ve had mine about 4 months. No leaking at all and no other issues with it. I do have the patience to wait a few more minutes for it to come to temp. That’s no big deal. For the rest, I stand by my reluctance to pay $2k for something that I wouldn’t use every day. It can’t make bacon and eggs. It can’t make the kind of salads I eat. It can’t brown meat. If you don’t use the basket to make stews (browning the meat first on a stovetop), they end up like slop if you want super tender meat. I don’t eat grains, so that whole food group is out. It can’t make Persian rice with crunchy bits at the bottom. I do make some slices. I do steam vegetables.

    On the issue of TMX Au being misleading and deceptive – it’s their right to market whatever way they want. The only way you will know how misleading they were in your country is if they already have stock of the new TMX. If they do, then they knew about it well beforehand.

    Recipe chips? Seriously? That’s supposed to be an improvement? Yes, maybe great for beginner cooks. I’d love to see chefs like George Calombaris using a recipe chip. That would be pure comedy.

    I agree that with today’s technology, much more could have been done on those ‘chips’. Give me a USB cable or WiFi towny other device and an app where I enter my own recipes or download them from the internet. That would have been an improvement, but probably would not have generated the revenue.

    The only thing that encourages me is that because of the hype of the TMX, there will be lots of 2nd hand ones on eBay! I’ll be watching but probably not buying unless they end up well under AU$1000.

  108. Trudy September 7, 2014 at 5:21 pm #

    Well, I am disappointed. I have had my machine for 7 days. Today I lodged a complaint with the ACCC as I asked my consultant before I purchased if a new model would be available in the near future. By the way, I don’t blame her, as she wasn’t aware but the company should have advised consumers of upcoming new model. In my opinion this has been badly handled.

  109. Howard September 7, 2014 at 9:26 pm #

    Helene, “A Canadian Foodie” seems like a very nice lady and I’ll warrant a great mother and Grandmother. But I wouldn’t say she is the “voice of reason” when she says that the Thermomix only costs about the same as a ski weekend. I’ll bear that in mind when I’m deciding on the Ferrari or a house.

  110. ThermomixBlogger Helene September 7, 2014 at 9:41 pm #

    Ha ha… touché Howard! I guess it all depends where you ski…. ;-) I suppose I should have better called Valerie “the voice of balance” because the litany of outrage was and still is weighing heavily on this page. I fully understand the comments made both sides, just saying it’s good to hear and try to understand both perspectives. The TM31 is the one I’ll continue to use for a good long time. It is not a lesser machine today than it was last week. Like you, I’m not turned on by the recipe chip. I have more to say but those thoughts will have to wait for a blog post in the near future, once things quiet down a bit….

  111. TM lover September 7, 2014 at 9:48 pm #

    Cindy, not sure if you’ll look back and see this but the new one is NOT lower in price. Helene is right, the TM31 was 1939AU and the TM5’s intro price is 50AU more at 1989AU.

    AND I am a consultant and STILL not trained in the TM5 yet. I’m going for my training tonight and knew nothing of the new model until Sat Sept 6th at our state Thermomix Roadshow. Whatever paper you are reading is total rubbish.

  112. ThermomixBlogger Helene September 7, 2014 at 10:12 pm #

    Thanks TM lover: I just found the article and here’s a quote of the false info it contained. The Daily Telegraph yesterday, last line of the article said: “Numbers of the updated models are limited, so there may be a wait of up to three weeks, with the introductory price even less than the current model at $1989.” When I read that line again, it’s confusing…

  113. Natalie September 8, 2014 at 2:37 am #

    I much prefer the look of the TM31. If you are selling your next-to-new TM31 in order to upgrade, please let me know!!

  114. Thermojo September 8, 2014 at 1:07 pm #

    I just bought the TM31 4 weeks ago. I love it!! I have been eating healthier, saving SO much money on food and am so happy to know that I”m eating preservative free breads, nut butters, and soups now. Today I went for training to become a demonstrator and found out about the new machine. I’d asked the suppliers here repeatedly since February if a new one would come out this year and if so, I would rather wait for it – of course with no response. If I want to continue demonstrating, I will have to buy a new one (but this is possibly 4/5 months away still in my country) Personally I don’t like touch screens, especially while cooking and I’m quite pleased that I was lucky enough to get in there before this new machine was released (saying that, I’m sure 2nd hand ones will be easier to find now) There is no way I’m getting rid of my TM31 though, if I get into this demonstrating gig and have to get the new one, I’ll use the new one for demo’s and keep this “old fashioned” button operating treasure in my kitchen. :-) HOWEVER. I do think they could have given us a better deal… like an extra thermoserver, or bag, or something. But – like someone already said, where do they then draw the line? With people who bought it with in the last month? the last two months?? It’s a tricky one. I suppose with running any business like this one, you will have to incur the wrath of your customers at some point. How else can the evolve?

  115. Howard September 8, 2014 at 4:01 pm #

    Helene, I totally agree about there possibly being a market for “vintage models “.

    Something for those people who feel angry to consider is:
    – 10 years on from 2004 the TM 31 does not appear dated or retro.
    – The TM 31 has the right combination of digital and button technology that makes it easy to comprehend, monitor and follow. Yes, sexy as one person put it. (i love the temp buttons)
    – Its size and weight still make it portable enough to take away on weekends etc (without the need for a handle)
    – Once you go down the path of touchscreen it’s a sure way for a product to seem dated after only a couple of years. I’m predicting this baby wont be the current model in 5 years time and it WILL look retro.
    Dont be seduced by the macho promo and fancy gadgetry, because if you are, your just the person who’ll be over it in a month and will be looking for a spot in the back cupboard to store it with the other stuff.

    In the 5 months we’ve owned the TM 31 we’ve made all our own breads, dips, sauces, gravies, deserts and meals. All organic and healthy.
    Enjoyed the community spirit of sites (like this) and podcasts that only seek to help, educate and bond others like myself who love to cook and eat good and healthy and share with others.
    How is the new model going to improve on that?
    If you were delighted 2 weeks ago with your choice, why would you be angry today.

  116. vonnie September 8, 2014 at 6:24 pm #

    Yes it is a disgrace i ordered mine 2 weeks ago and now the new one is disclosed i find it hard to believe the consultants knew nothing but if thats the case then they now have alot of angry customers. regardless what the new one does people should be informed especially after spending $2000 its hardly something to sneeze at different if it was a couple of hundred but even then i would not be amused but this is big bickkies where talking here guys its not as if youd go out the follwoing year and buy another one..its definitely a strange way of doing business especially for a piece of equipment that is so revered..

  117. Michelle September 8, 2014 at 7:36 pm #

    I heard a whisper that the new model has a slow cooker function….can anyone confirm or deny?

  118. Anonymous September 9, 2014 at 2:28 pm #

    my family just bought a thermomix about a month ago and we got the TM3. we think we should have been told about the new model coming out so we could wait for it or pay less for the older model. we r very cross and not happy and i don’t think we will ever be buying the new thermomix, because a new one might come out the next day.

  119. Annemarie September 9, 2014 at 9:58 pm #

    Does anyone know if the blending function on the new model has been improved. I have been reading reviews on Vitamix versus Thermomix. The consistent opinion is that while the Thermomix can do a lot more in the kitchen it’s blending function to make very smooth smoothies particularly if you include e.g. seeds, Kale or nuts is inferior to the Vitamix. Has this function been improved in the new model? Would really like to know.

  120. Debz September 9, 2014 at 11:34 pm #

    Hmmm, I also wish I new there was a new model on the horizon before we bought the one! But as there is just two of us it does us fine. A quitter engine and bigger bowl and steamer would be very good though when cooking for visitors. I would upgrade after this one has been around awhile in case it has some bugs but not if I couldn’t sell current model for at least $1,500

  121. Meredith September 10, 2014 at 1:56 am #

    I took delivery of my TM31 on the 1st September and new model announced on 6th September. I feel deceived, ripped off and many other things at Thermomix and my consultant. I wish I had never bought it!! I have nothing good to say about Thermomix or their products. I want to return my machine and tell Thermomix exactly where they can shove their machine. What a sneaky underhanded company!!!

  122. Anon September 10, 2014 at 11:19 am #

    Annemarie, I had both machines, and my smoothies come out smoother in TM.

  123. Del September 10, 2014 at 5:37 pm #

    Why do Australians have to pay a $425 price premium for this device? 1109 Euro = $A1564 – Aussie price is $1989…

  124. gillian September 10, 2014 at 6:09 pm #

    bit peeved that this was being released the weekend of my demo and I was sold an obsolete machine- certainly explains why the cooking class response was a deafening silence! feel quite ripped off

  125. Imut September 10, 2014 at 6:30 pm #

    Del, “Why do Australians have to pay a $425 price premium for this device? 1109 Euro = $A1564 – Aussie price is $1989” good question. Ask ACCC, they aren’t doing a good job are they? Thermomix Australia is greedy and deceitful and monopoly.

  126. Newbie!! September 13, 2014 at 1:11 am #

    Hello, I do not have one yet but want one. A deciding factor between the 2 versions is the ‘slow cooker’ in the TM5.
    Wondering if it allows you to do regular slow cooking like you would do in a crock pot! Thanks
    Michelle

  127. amanda Gee September 15, 2014 at 3:12 am #

    I loved my TM31 and i am going to adore my TM5. I know the lady who bought my TM31 will thoroughly love it too. I am so sick of the negative comments that i am now ignoring them. i probably should have done this sooner. thank you for a lovely blog

  128. A Canadian Foodie September 17, 2014 at 12:16 pm #

    There is no slow cooker function in the machine – though you can place a recipe in the machine and cook it at as low as 37 degrees C (much too low for cooking, but great for tempering chocolate!) for a few hours and it will continue to stir and cook your food…. so, won’t slow cook a roast but will do a beautiful stew.
    I wouldn’t use the machine for something I would put in a slow cooker, however, as most or those recipes do not require stirring.
    Hope this helps.
    Valerie

  129. G Kearney September 22, 2014 at 10:08 am #

    And just how are blind consumers of this product supposed to be able to use it. You have removed the talking features and the physical controls. You have taken a product which was accessible and rendered it inaccessible which seems at the very least short sighted and at worst cruel.

  130. Erica September 22, 2014 at 2:46 pm #

    I saw a demo last night. I have had my Thermomix TM31 for two years, and I decided I would not upgrade and that I am happy with the old version. However I would happily swap old for new! The new one certainly looks snazzy, and hence more worth the $2000 based on superficial appearance. I reckon it was at least 10 percent quieter and not unpleasant to listen to. I wasn’t sold on the recipe chip idea though. It reminded me of the thermomix ap which I used once and then never again. I found the ap tedious going through each stage of a recipe step by step and then having to press buttons to get to the next step. The display with recipes is similar to the ap. the good thing is that you don’t have to set time temp and speed manually at each stage. It does it automatically. If I had it I would just use it without the chip with time temp and speed settings done with LCD pressing and turning of the dial. This new one makes me feel a bit old fashioned and set in my ways and resistant to change. I think it’s like the smart phone. It’s a pain to retrain but then you fly when you have learnt the new way. For now I feel very comfortable with my recipe books and robo gourmet and other recipes on the ipad. I reckon I’ll be happy using the tm31 for decades.

  131. shopgal October 1, 2014 at 7:21 am #

    Hi,

    I truly feel for those who feel like they got ripped off from thermomix. In saying that, for those of you who have ordered your machines, and still haven’t received them, just a quick note. Not sure if you read the fine lines before you signed on the dotted line. The cancellation notice states: “You may cancel this transaction at any time within 10 days of the date of this order by contacting your consultant. In the event that the goods have not been used, are in as new condition and still in the original packaging a full refund of the purchase price will be provided. All return handling and postage costs would be payable to you”. There is time to cancel your order and get the new one, before Oct 31st, when the set price is announced as its currently on special introductory price.

    NB: I’m not a consultant. Just a recent customer. Hope this helps.
    Cheers

  132. shopgal October 1, 2014 at 7:30 am #

    Natalie,

    Are you still looking into getting at TM31? I know someone who has had hers for about 3weeks and is looking at upgrading. Let me know so we can PM each other for more details.

    Cheers

  133. Kriss October 29, 2014 at 10:41 am #

    Ready to buy the new one TM5 but… I live in USA. Any idea when it will be available and where can I purchase it.

  134. Trina October 30, 2014 at 3:38 am #

    I love my TM31, wouldn’t upgrade it to a touch screen model if you paid me. Keep it simple I think.

  135. ThermomixBlogger Helene November 2, 2014 at 11:51 pm #

    Glad to hear it Trina!

  136. Demonstration attendee November 19, 2014 at 6:13 am #

    Attended demonstration on MT 5 recently.
    Some questions were: VERY limited auto cook dishes. How will updates be done?
    Cost and availability of replacement parts?
    Noise level very high with items like nuts or ice, and I am hard of hearing!
    Temp of 120degrees not very impressive.
    2.2 litre capacity may not be sufficient for larger families.
    Veroma and jug do not brown. Food pale and uninteresting looking.
    Price seems over the top.

    Would I buy one – probably not.

  137. Elizabeth Sykes January 4, 2015 at 1:03 pm #

    I hosted a TM5 demo party at my home (Gloucestershire, England) with five guests in November 2014 and my darling husband, after enormous prompting and hinting, bought it for me for Christmas! I cannot wax lyrical enough about it – it’s absolutely brilliant! If we go (self catering by car) on holidays, it’s coming with me! Also, because I held a party here, I got the heavy duty Thermomix carry bag so brilliant for transport! I didn’t think I would use the computer chip but I do – it’s beyond easy and there are several superb recipes. I’m sure they will come out with more computer chips to add extra recipes in the future. Love it, love it, love it!!!

  138. Lars January 15, 2015 at 12:53 am #

    To my understanding, they have now 5 degrees (C) temperature steps, which is better than the TM31. But still, why don’t they just make it more precise? I would have bought it.

  139. ?? January 21, 2015 at 10:20 am #

    ???Thermomix TM5 ???????????

  140. rachael September 9, 2015 at 5:15 am #

    ive had my tm21 for 15 yeas just replaced a butterfly….thats it,,,tm5 looks great but hating all the bad reviews ill stick to my bimby,,has years left in her yet

  141. ThermomixBlogger Helene September 9, 2015 at 9:14 am #

    HI Rachael — Thanks for stopping by to comment about your beloved Bimby! I have both TM5 and TM31 and am partial to my first “baby”. The trusty TM31 is the machine that spurred the passion in me and as a creative cook who does not often follow recipes, I continue to favour it. However, the TM5 has already earned its place as breakthrough technology for the kitchen. The ability for a whole new generation of tech-friendly cooks to produce great meals in less time, with less fuss can not be underestimated. I cheer loudly for all models of Thermomix!!!

  142. TM5 US owner October 24, 2015 at 10:42 am #

    Thermomix has just launched in the US from CA and it’s already available for shipping to you at $1299

  143. Johanna Lee May 28, 2016 at 6:47 pm #

    I bought my first Thermo in January 2016 and I am enjoying using it. However, if it is supposed to be quieter than the previous model I cringe to think of the noise earlier models would have made. My model is excruciatingly loud at high speeds. Scary! all the rest is good. Still have to use my traditional over for browning but that’s okay.

  144. ThermomixBlogger Helene June 21, 2016 at 11:27 am #

    Hi Johanna — I agree, the new TM5 is still very loud. Can’t say for sure because I haven’t run side-by-side tests but… I find any difference in decibel level to be virtually undetectable.

Trackbacks/Pingbacks

  1. The Thermomix TM5 2014 - September 7, 2014

    […] and for always having her finger on the pulse of all things Thermomix. If you have the time, read the comments on her site after her announcement of the Thermomix TM5, as it is a very informative […]

  2. Thermomix TM5: The New Kid on the Block « Why is There Air? - September 8, 2014

    […] Or for an unbiased view (well, ok, it’s written by someone who absolutely adores Thermomix) check out Helene’s excellent First Look at the NEW THERMOMIX. […]

  3. What cooking techniques depend on controlled temperature between 100 and 120 degrees celsius? | Question and Answer - December 31, 2014

    […] new Thermomix (version 5) advertises the maximum temperature increase from 100 to 120 degrees. I am trying to figure out what […]

  4. Sous vide cooking with Thermomix TM5 and TM31 - October 1, 2015

    […] things just got better! One of the improvements made in the Thermomix TM5 is better control over cooking temperatures. The new TM5 lets us adjust cooking temperatures in […]

  5. Thermomix Safety Tips for TM31 - Thermomix Super Kitchen Machine | - October 19, 2016

    […] about Thermomix […]