Video: Soup-making Tips from Thermomix Australia

Thermomix Australia soups

A recent video release from Thermomix Australia demonstrates basic soup-making tips for Thermomix beginners. It’s a helpful little video for new Thermomix owners, but in the opinion of this blogger, the corporate video production is missing one essential ingredient…

What’s here, and what’s missing:

  • the welcome reminders — even experienced Thermomix owners can benefit from reminders of how Thermomix makes screamingly delicious, almost instant healthy soups from pulses and legumes. If you haven’t cooked a great soup in your Thermomix lately, this video will make it happen.
  • the not-so welcome warnings — there are ‘safety tips’ provided which are little more than common sense and may serve to put off those viewers who are researching Thermomix with the intention to buy. Phrases like “carefully remove”, “to avoid burns“, and “replace sealing ring every two years” might sound ominous to those who don’t yet own the machine…
  • the lack of passion — okay, okay, we know this is a corporate video but puleeze! How is it possible to cook soup in the Thermomix and not smile or show excitement at the pleasure of using the super kitchen machine?!? I can not remain silent on this fact. There are too many readers who use this blog while researching to buy Thermomix, and they must know the truth. Please, please, please believe me: the young woman in this video is NOT the average Thermomix user. Most home cooks using Thermomix are tickled, thrilled, chuffed, enthusiastic. Many are overjoyed to have discovered a fun way to culinary confidence. Even after years of owning Thermomix, it’s common to find us oozing with passion at the very idea of cooking healthy food so easily for our families.Cooking with Thermomix is above all, fun. Do doubt about it. For myself and others, there is a heaping dose of  ‘organic fun’ in every Thermomix recipe prepared at home.  Call it what you will, but pleasure is the ingredient that appears to be missing from this otherwise helpful video.

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See 14 comments from people who cook with Thermomix:

  1. ThermomixBlogger Helene September 16, 2012 at 2:34 am #

    Hi Gretchen, I always enjoy your comments! Just wanted to add here that the video is published to YouTube by Thermomix Australia, so that is why I have referred to it as being ‘from Thermomix Australia’. The accent of the narrator does sound Australian to my Canadian ears, but perhaps not so much to our friends who live there. Hmmmm…..

  2. Samantha September 16, 2012 at 5:15 am #

    The recipes are also missing! Where can I find them?!

  3. Gretchen September 16, 2012 at 1:53 pm #

    The narrator is a hoot as well . Where can I get a poux taaay toe? And how to you sew tay? Surely this was not made in Australia. It is probably generic with a narrator for each country.

    Why bother showing other methods of cooking and where are the recipes?

    I guess the ” Stepford Wife” model they hired had a change of clothes so we would know she was wearing a white skivvy in the evening. But in the morning changed to black with a K Mart ” designer scarf” added. I always wear mine when cooking in my THERMOTHINGY green kitchen.

    Give me a real person cooking a real recipe any day . Maybe they should have hired Tenina or Mara or even our wonderful down to earth Helene in a normal homely kitchen.

    This VDO was positively scary. The pressure cooked looked safer to use. Where can I get a stick blender? I never would get splashed using that in a hot pot. LOL!

    They just don’t get it.

  4. ElleG September 16, 2012 at 2:55 pm #

    The Thermomix video is dreadful! I can’t understand why they would compare methods. Actually the stove top seemed pretty good.

    Why didn’t they show how fast foods where chopped? Amaze people with wheat or rice made into flour, or sugar into icing sugar? put the TM mix through its paces?

    If I relied on the video I’d probably buy a pressure cooker instead of a TM..

  5. Tenina September 16, 2012 at 4:25 pm #

    The voice over guy is hilarious! Loved it…you are of course welcome to go and watch some other fun videos over at;

  6. julie September 16, 2012 at 6:39 pm #

    This was hilarious!! Actually it was shocking. That woman looked like she was scared of the TM!
    “Most home cooks using Thermomix are tickled, thrilled, chuffed, enthusiastic.”
    This is sooooo true! They need to be told…………..

  7. ThermomixBlogger Helene September 16, 2012 at 7:15 pm #

    Wow, this has become a touchy topic! I have to say I did not expect people to be upset because recipes were missing. In my opinion, they’re not missing because this video appears to be about ‘concepts’ rather than specific recipes. I can’t fault the producers for not providing recipes, but I can question their presentation on other aspects. I think they are trying to point out the advantages of using Thermomix over conventional methods, and as other readers here have pointed out, the conventional methods don’t seem too daunting. Like ElleG said, “The stove top method seemed pretty good”. I agree. Unfortunately this video misses the mark and as much as I love the machine, I feel this ‘promotional video’ does our favourite kitchen machine a dis-service.

    It is not by comparing Thermomix to other methods that this machine wins favour with me. The benefits of cooking with Thermomix are great, but they are also subtle. The subtle differences REALLY add up and the result is joy and fun in the kitchen. That does not come through in this video, but it does come through when you start a conversation with anyone who uses Thermomix. Whether online or in person, Thermomix fans are full of passion — something this video is devoid of. (Sorry Vorwerk, better luck next time!)

  8. Mara September 17, 2012 at 12:12 am #

    Every day I’m more and more convinced that Vorwerk people have a saboteur among them. I do have to say, however, that the girl seemed also scared of the chopping board and the stove top.

  9. Gretchen September 17, 2012 at 1:35 am #

    No wonder she was scared of the knife, It looked like a boning knife rather than one suitable for chopping. I loved the gardening gloves she discarded on the bench top. Not a bit of dirt on them or the just harvested vegetables. I was worried the machine would topple over the edge it was so close.

    I agree it did Vorwerk no favours which is a shame. They need to get “real” . Their cookbooks need to get up to date as well. Not at all contemporary in look or feel.

  10. Mara September 17, 2012 at 4:56 am #

    Yes, the gardening gloves were a nice touch!

    Really, really Vorwerk doesn’t know what’s good publicity or who’s helping their business thrive, such a shame. But I have to say that the spanish cookbooks are top notch. I don’t know about collaborators anywhere else, but Elena Arzak had a hand in the first book that came out with TM31. If you don’t know who she is, I’m sure there’s no lack of information if you google her up. The test kitchen in Spain is also very good, the magazine is quite allright and I love every one of the spanish books I have, all of them from Vorwerk.

  11. A Canadian Foodie September 17, 2012 at 8:48 am #

    I am impressed with the video. It is very good and I even learned that the lid ring needed replacing every 2 years. Sounded Australian to me. But, I don’t live there. This makes the points that I would like my new owners to be aware of.

  12. ThermomixBlogger Helene September 17, 2012 at 12:21 pm #

    I agree 100% Valerie! These are exactly the tips that a consultant would/should pass on to their valued customers. And since all Thermomix are sold person-to-person, and delivered by qualified, helpful representatives this is when these warnings and tips should be exchanged. If I didn’t know better, I’ve be wondering if Vorwerk is preparing to sell machines directly online, creating a need for this video. Given how Thermomix is sold and given the important role of consultants, this video seems awkwardly out of place.

    When I first saw this video listed on YouTube I got excited. I thought I’d be able to share a high-quality production on the blog, from an authorized Thermomix distributor. But after watching it the first time I was truly confused. I watched it several more times to make sure I wasn’t kidding myself. I slowed it down, paused, and repeated sections as I searched for some hint of enthusiasm and a smile from the actress. A-ha! Actress it was. Not a real Thermomix owner, it would seem. I truly feel this this video will only serve to confuse would-be Thermomix owners who frequent this site and that is why I had to try and put things into perspective.

    In three years of enjoying Thermomix ownership I have replaced my sealing ring twice. Only because it started to leak. Had I been told in advance that I would need to replace this ring regularly it would not have prevented me from buying, but it would have raised questions such as: If this seal needs replacing, why not include a spare in the box at time of purchase? Maybe a two-year sealing ring check-in call should be part of the consultant’s service schedule? How much to replace the seal on a machine that costs $1600-$2000 at the outset?

    I now know that a replacement seal is about $15-$25 depending on where you live, thank goodness! (When it first started to leak I did panic and expected a more costly repair was in order.) Thanks as always, for your input Valerie, it’s always fun to hear from A Canadian Foodie ;-)

  13. Justine December 28, 2013 at 7:01 pm #

    I’m from Australia, and I assure you all that this is a British accented VoiceOver! Safety tips are very important as my friend suffered 2nd degree burns to her arms from soup which was just puréed in the thermomix.

  14. ThermomixBlogger Helene December 28, 2013 at 7:49 pm #

    Right you are Justine, this is English/British voiceover a video produced for international purposes. I gave credit here to Thermomix Australia because it was they who posted the video on their YouTube channel at the time of my original blog post(in 2012). Like you, I expect that video has since been re-purposed for different global audiences. (I think it also appears on the new Thermomix YouTube channel.)